Pursuant to Article 9 of the Accessibility of the Websites and Mobile Applications of Public Sector Bodies Act (Official Gazette No. 17/2019) the Croatian Energy Regulatory Agency publishes the following
The Croatian Energy Regulatory Agency (HERA) is continually committed to making its website accessible in accordance with the Accessibility of the Websites and Mobile Applications of Public Sector Bodies Act (Official Gazette No. 17/2019) (hereinafter referred to as: Accessibility Act), which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies.
This accessibility statement applies to the website of HERA (www.hera.hr).
The website of HERA is partially compliant with the Accessibility Act. Rationale for the parts of the website which are non-compliant with the Accessibility Act (non-accessible content) and/or to which the exemptions prescribed by the Accessibility Act apply, are listed below.
The content listed below is non-accessible for the following reasons:
(a) Non-compliance with the Accessibility Act
(b) Disproportionate burden
(c) The content is not within the scope of the applicable legislation
For getting an accessible version of some non-accessible content, please send an email request to the Information Officer of HERA at and provide the following information:
HERA will answer your request within 15 days of the receipt of the request.
Preparation of this accessibility statement
This statement was prepared on 15 January 2020 and last revised on 15 January 2020.
Feedback and contact information
If you find a non-compliant content on HERA’s web pages that is not listed in this accessibility statement, you can notify us by sending an email to the Information Officer of HERA at . Please provide the following information in your notification:
HERA will answer your notification within 15 days of the receipt of the notification.
In case of an unsatisfactory response of HERA to your notification about a non-compliant content or your request to get an accessible version of some non-accessible content, you can contact the Information Commissioner of Republic of Croatia.